Privacy Policy

1. Introduction

We, JobTwine, Inc. (“JobTwine” or “Company” or “We”), dedicate ourselves to protect Your privacy online and any personally identifiable information that You submit with us shall be properly protected and managed. We value the trust of our clients, colleagues and visitors, and We work to maintain that trust by building privacy protection into everything We do. JobTwine provides this Privacy Policy to let You know its policies and procedures regarding the collection, use and disclosure of information through www. JobTwine.com (the “Platform”), and any other websites, features, mobile applications, widgets or online services that are owned or controlled by the JobTwine (together with the Site, the “Service” or “Services”), as well as any information JobTwine collects offline in connection with the Service. For the purpose of this policy “You” or “Your” means the users/members/visitors/candidate accessing the Platform. Note that JobTwine combines the information, which is collected from You through the Platform, or offline through the Service generally. Moreover, JobTwine is only a medium of contact and exchange of information for its users/members/visitors who have a legitimate intention to contact and/or be contacted for the purpose of getting the Services offered by JobTwine. Please note that certain features or services referenced in this Privacy Policy may not be offered on the Service at all times. Please also refer our Terms of Service, which governs Your use of the Service, and which is accessible at Terms of Use. By using or accessing our Services or otherwise performing an interview with us in any manner, You acknowledge that You accept the practices and policies outlined below, and You hereby consent that We can collect, use and share Your information as described in this Privacy Policy. We urge the users/members/visitors to protect Your Personal Information by not providing the credit/debit card details, bank account numbers, or any other Personal Information open to misuse, to prospective employers at any time.

2. Choice

It is always Your choice whether or not to provide Personal Information. However, if You choose not to provide requested Personal Information, You will not be able to use Services of JobTwine. We set out in detail below, the information that We collect about You and Your use of our Services in Clause 3.

3. Types of Personal Information collected by JobTwine

When You use the Service, You may provide us Your Personal Information. This may include Your name, contact information and financial information, etc. to obtain Services through the JobTwine Platform. When You use the Service, We may also collect information related to Your use of the Service and aggregate the given information with that of the other users. This helps us improve to provide Services as per Your requirements.

  • Personal Information or Personal Data:

    In the course of using the Service (whether as a client or customer or user or visitor), We may require or otherwise collect information that identifies You as a specific individual and can be used to contact or identify You (“Personal Information”). The following types of Personal Information are collected in the following ways:

    a. Name, e-mail address, country, city, contact number and company/organization that you are associated with, when You sign up for alerts on the Platform;

    b. Information that one would usually include in a resume, including name, contact details including e-mail address and mobile number, work experience, educational qualifications, data relating to Your current and past remuneration or salary, a copy of Your resume, etc. when You register on the Platform;

    c. Information about the services that You use, including log in information and location information, when You are a user of the Services through the Platform;

    d. We may collect Your Personal Information such as name, age, contact details, preferences, etc. through surveys and forms, when You choose to participate in these surveys etc.;

    e. When You visit the Platform, We use cookies to automatically collect, store and use technical information about Your device and interaction with our Platform;

    f. When You use a device to access the Platform, the Company may collect technical or other related information from the device as well as the device location;

    g. To the extent permitted by law, Company may record and monitor Your communications with us to ensure compliance with our legal and regulatory obligations and our internal policies. This may include the recording of conversations via audio/video facility;

    h. If You choose to sign in with Your social media account to access the Platform, or otherwise connect Your social media account with the Services of the Platform, it is deemed that You give consent to collect, store, and use, the information that You make available to us through the social media interface in accordance with this Privacy Policy. Please see Your social media provider's privacy policy and help center for more information about how they share information when You choose to connect Your social media account.

  • Payment Information:

    While making the payment for the Services on our Platform, We will also collect certain payment information, such as credit card details or other financial account information, and billing address, etc.

  • Biometric Identifiers or Service Interaction Information:

    We may collect Personal Information such as a photograph of Your face, a selfie, or data about Your interactions with the Service to verify Your identity and to detect fraud, identity theft, or other misuse of Your account through the use of facial recognition and other technologies. We may request documents to verify this information, such as a copy of Your government-issued identification. From time to time, JobTwine may require You to take and submit an additional or updated image of Your face for comparison to Your government-issued identification. The biometric identifiers or information collected are used only for identity verification, Platform security and user integrity purposes.

4. How Is Your Personal Information Collected

We use different methods to collect personal data from and about You including through:

a. Direct interactions:

You may give us Your identity, contact, third party mediators etc. by filling in forms or by corresponding with us by phone, e-mail or otherwise. This includes Your Personal Data when You:

  • sign up for a demo of our Services;

  • subscribe to our e-mail alerts;

  • when You contact us through social media.;

  • give us some feedback etc.

b. Automated technologies or interactions:

As You interact with our Platform, We may automatically collect technical data about Your equipment, browsing actions and patterns, together with social media data about You. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive technical data and usage data about You, if You visit other websites employing our cookies.

c. Third parties or publicly available sources:

We may receive Your Personal Information from various third parties and public sources as set out below: Technical Data from the following parties:
i. analytics providers such as Google Analytics;
ii. search information providers such as Google.

d. Identity and contact data from our customers, clients, third parties.
e. Identity and contact data from publicly available sources such as LinkedIn, Facebook, and other social networking sites.

5. How JobTwine may use Your Personal Information:

We will use Your Personal Information in a fair and reasonable way and for a legitimate purpose only. Our use of Your Personal Information depends on the purpose for which You interact with us. We may process Your Personal Information for the following reasons:

  • To provide and improve the Service, complete Your transactions, address Your inquiries, process Your registration, verify the validity of Your information, and for compliance and internal business purposes.

  • To contact You with administrative communications and Company’s newsletters, marketing or promotional materials (on behalf of the JobTwine or third parties) and other information that may be of interest to You.

  • To administer and develop our business relationship with You and, if applicable, the corporation or other legal entity You represent.

  • We utilize cookies and other technology information to enhance Your user experience and the overall quality of our Services.

  • Enhance the Platform and its content in order to offer greater features and Services.

  • Market research and surveys to improve our Services.

  • To Prevent, detect, investigate and take action against crimes (including fraud and other financial crimes but not limited to), any other illegal activities, alleged fraud or violations of Company's Terms of Service in any jurisprudence.

  • To the degree necessary for identification, verification, screening and due diligence of Government sanctions.

  • Establish, exercise or defense legal rights in connection with legal proceedings and obtaining professional or legal assistance in connection with legal procedures (including future proceedings).

Information Collected Automatically

Like other platforms, We receive technical information when You use our Services. We use these technologies to analyze how people use the Service, to improve how our Site functions, to save Your log-in information for future sessions, and to serve You with advertisements that may interest You. We and our third-party service providers, including analytics and third-party content providers, may automatically collect certain information from You whenever You access or interact with the Service. This information may include, among other information, the browser and operating system You are using, the URL or advertisement that referred You to the Service, the search terms You entered into a search engine which led You to the Service, areas within the Service that You have visited, the links that You have clicked on, the pages or content You have viewed and for how long, other similar information and statistics about Your interactions, such as content response times, download errors and length of visits to certain pages and other information commonly shared when browsers communicate with websites. We may combine this automatically collected log information with other information We collect about You. We do this to improve Services We offer You, and to improve marketing, analytics, and site functionality. The information We collect also includes the Internet Protocol (“IP”) address or other unique device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access the Service. A Device Identifier is a number that is automatically assigned or connected to the device You use to access the Service, and our servers identify Your device by its Device Identifier. Some mobile service providers may also provide us or our third-party service providers with information regarding the physical location of the device used to access the Service.

Certain information may be required to register with us or to take advantage of some of our features. If you are not participating in the Interview Services, but you have signed up to receive email communications from JobTwine or have otherwise given us your name, email, or other contact information, any such information that you share with us will be subject to this Privacy Policy. We may communicate with you if you've provided us the means to do so. For example, if you've given us your email address, we may email you about your use of the Services. We may also send you emails on behalf of our Partners regarding opportunities that may interest you. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our Services. If you do not want to receive communications from us, please indicate your preference by contacting us at privacy@JobTwine.com.

6. How JobTwine use candidate’s Personal Information?

We may use candidate’s Personal Information for the purpose of interview screening process and also if required We may share the candidate’s Personal Information with the interviewer for the best interviewing arrangement. We will record the interviewing session of the candidate for the purpose of sharing with Our prospective, present and future customers.

7. How JobTwine may share Personal Information?

We may share candidate’s Personal Information, including our assessment of any technical interviews that the candidate has completed with JobTwine and recordings of the interviews, with the prospective/active customers and also with some potential future customers. We may also use this information for commercial purpose in our new product offering.

8. Cookies and Other Tracking Technologies

JobTwine through Platform use “cookies” and other technology for tracking. A “cookie” is a tiny text file which may be used to gather, for instance, website activity information. Some cookies and other technologies may be used to recall previously identified user information. Most of the browsers enable You to manage cookies, whether You accept them or not and how You may delete them. You may set most of the browsers to notify You, if You receive a cookie, or You may choose to block cookies with Your browser, but please note that if You choose to erase or block Your cookies, You will need to re-enter Your original user ID and password to gain access to certain parts of the Platform. Information such as internet domain and hosts may be stored by tracking technologies; internet protocol (IP) addresses; browser and operating system kinds; clickstream patterns; dates and times our site can be visited. Our usage of cookies and other tracking technologies enables us to enhance our Platform and our overall experience with the website. We may also analyze information that does not include Personal Information for trends and statistics.

9. Disclosures

We may disclose Personal Information that We collect, or You provide as described in this Privacy Policy:
To our subsidiaries and affiliates when required.
To contractors, service providers, and other third parties We use to support our business solely for the purpose of those who provide services to us.
To data storage and delivery providers to secure data storage and delivery.
To IT support services for technical assistance.
To data aggregators for provision of Services in locations where We do not operate –
only used when necessary
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of JobTwine’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by JobTwine about its Platform or app users is among the assets transferred.
To fulfil the purpose for which You provide it.
For any other purpose expressly disclosed by us when You provide the information.
With Your implied consent to other uses not indicated in this Privacy Policy.

JobTwine's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

We may also disclose Your Personal Information:
To comply with any court order, law or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of service, terms of use and other agreements, including for billing and collection purposes.
If We believe disclosure is necessary or appropriate to protect the rights, property, or safety of our Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

10. Access

Upon request, JobTwine will provide You with information about whether it holds any of Your Personal Information. JobTwine enables customers and Platform visitors with the ability to access and correct Personal Information that it has collected. If You have any concerns or suspect unauthorized activities associated with Your account, please contact us at support@jobtwine.com. We will respond to Your request within a reasonable timeframe, and in any event within 30 days from the date of receipt of Your request. JobTwine acknowledges that You have the right to access, update, revoke permission to process, or request the deletion of Your Personal Information. Any such query can be directed to JobTwine’s data protection officer at support@jobtwine.com. If requested to remove data under either scenario, We will respond within a reasonable timeframe.

11. Personal Data of Children:

We do not knowingly collect or solicit Personal Information about children under 16 years of age; if You are a child under the age of 16, please do not attempt to register for or otherwise use the Services or send us any Personal Information. If We learn that We have collected Personal Information from a child under 16 years of age, We shall delete that information as quickly as possible.


12. Social media

JobTwine operates channels, pages and accounts on some social media sites to inform, assist and engage with customers. JobTwine monitors and records comments and posts made on these channels about it in order to improve its products and services. Please note that You must not communicate the following information to the Company through such social media sites: - sensitive personal data including (i) special categories of personal data such as any information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation and (ii) other sensitive personal data such as criminal convictions and offences and national identification number ; - Excessive, inappropriate, offensive or defamatory content. Company is not responsible for any information posted on those sites other than the information posted by its employees on its behalf. Company is only responsible for its own use of the Personal Information received through such sites.

13. Links to other sites

Our Service contains links to other websites. If You choose to click on a third-party link, You will be directed to that third party’s website. The fact that We link to a website is not an endorsement, authorization, or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on Your computer, collect data or solicit Personal Information from You. We encourage You to read the privacy policies or statements of the other websites You visit.

14. Security and Enforcement

The security of Your Personal Information is important to us. We use appropriate security safeguards to ensure that Your Personal Information is stored and maintained in a secure environment. JobTwine exercises managerial and technical safeguards designed to protect against the loss or unauthorized use or disclosure of Personal Information belonging to its customers, users and visitors. These safeguards include encryption, malware protection, logical and physical access controls, and detection of social engineering attacks. JobTwine monitors and reviews security safeguards and takes corrective action whenever it discover deviations from its Privacy Policy.

15. Transfers of Data

JobTwine’s headquarters is in USA and it is our primary location for business operations. In addition, JobTwine maintains a presence in few other countries like India. Servers hosting the JobTwine Platform are located in the United States. In order to provide You with the information, products, or services You have requested, Personal Information may be transferred or shared with other companies within our family of JobTwine, including those third-party vendors who act on our behalf, process personal data in accordance with the purposes for which the data was originally collected, or for purposes to which data subjects have subsequently consented. Our Privacy Policy safeguards for data governance, which are designed to provide equivalent data protection for all customers wherever they may reside. For example, regarding normal business operations, JobTwine may engage a third-party to support billing, support services, information technology, or mailings on its behalf. We may also disclose Your Personal Information as required by law, such as to comply with legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect Your safety, or the safety of others, investigate fraud, or respond to a government request.

16. Data Retention

JobTwine will keep Your Personal Information for as long as it remains necessary or as required by law, which may extend beyond the termination of its relationship with You. You acknowledge and agree that if You request that Your name be removed from our databases, it may not be possible to completely delete all Your Personal Information due to legal constraints.

17. Changes to this Privacy Policy

JobTwine may make changes to this Privacy Policy from time to time for any reason. Use of information that We collect is subject to the Privacy Policy in effect at the time such information is used. If We make any material changes or changes in the way We use information, We will notify customers via e-mail or by posting an announcement on the Platform prior to the change becoming effective. Platform users are bound by any changes to the Privacy Policy after such changes have been posted. In the event that JobTwine is involved in a merger, acquisition or asset sale, it shall continue to ensure the confidentiality of any Personal Information and give affected users notice before Personal Information is transferred or becomes subject to a different privacy policy. Account holders will be notified via e-mail and/or a prominent notice on our Platform of any change in ownership or uses of Your information, as well as any choices You may have regarding Your information.

18. Residents Of The European Union (EU)

JobTwine generally processes Personal Information in order to fulfil Services of its customers and end users and to pursue our legitimate business interests. Otherwise, JobTwine will obtain consent from an individual with respect to the processing of Personal Information if required by law to do so. Further, individuals located in the EU have certain rights under European law (including under the General Data Protection Regulation) with respect to Personal Information, including the right to request access to, obtain, correct, amend, delete, or limit the use of Your Personal Information. Individual end users, customers or prospective customers located in the EU who wish to exercise these rights, should contact JobTwine using the contact information given below. If We are processing Your information on behalf of a third party then You should contact that party directly because JobTwine serves as a data processor on behalf of third party in that instance, and can only forward Your request to the buyer to allow them to respond. Individuals also have the right to make complaints to regulatory authorities in respect of our privacy practices.

19. How can You exercise Your rights under the California Consumer Privacy Act (CCPA)?

Under the CCPA, You have the right to access the Personal Information we’ve collected about You during the past 12 months and information about our data practices. You also have the right to request us to delete the Personal Information that We have collected from You. For this purpose, You need to contact JobTwine.

20. Other State Law Privacy Rights:

California Resident Rights

Under California Civil Code, California residents are entitled to contact us to prevent disclosure of Personal Information to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at support@jobtwine.com. However, JobTwine does not disclose Personal Information to third parties for such third parties’ direct marketing purposes.

Nevada Resident Rights

If you are a resident of Nevada, You have the right to opt-out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. You can exercise this right by contacting us at support@jobtwine.com with the subject line “Nevada Do Not Sell Request” and providing us with Your name and the email address associated with Your account. However, JobTwine does not sell Personal Information.

21. Disclaimer

JobTwine does not store any account related information or any credit / debit card details. JobTwine shall not be liable for any loss or damage sustained by users as a result of any disclosure (inadvertent or otherwise) of any information concerning the user's account, credit cards or debit cards in the course of any online transactions or payments made for any Services offered through the Platform. In case You share any Personal Information, which is not requested by JobTwine during registration, (whether mandatorily or optionally), JobTwine will not be liable for any information security breach or disclosure in relation to such information. If You have any questions regarding this Privacy Policy or the protection of Your Personal Information, please contact Company’s Data Protection Officer/ Grievance Officer.

22. Data Protection Officer/ Grievance Officer

In case You have any complaints and/or grievances in relation to the processing of Your Personal Information You can send Your complaints via e-mail to our grievance officer at support@jobtwine.com.

23. Representative

We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact for the following regions:

  • European Union (EU)

Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative, Prighter or make use of your data subject rights, please visit the following website: https://app.prighter.com/portal/18189152790

23. YOUR RIGHTS & PREFERENCES AS A DATA SUBJECT

Subject to the GDPR and applicable law’s limitations, the rights afforded to you as a data subject are:

  1. RIGHT TO BE INFORMED: You have a right to be informed about the manner in which any of your personal data is collected or used which we have endeavored to do by way of this Policy.

  2. RIGHT OF ACCESS: You have a right to access the personal data you have provided by requesting us to provide you with the same.

  3. RIGHT TO RECTIFICATION: You have a right to request us to amend or update your personal data if it is inaccurate or incomplete.

  4. RIGHT TO ERASURE: You have a right to request us to delete your personal data.

  5. RIGHT TO RESTRICT: You have a right to request us to temporarily or permanently stop processing all or some of your personal data.

  6. RIGHT TO OBJECT: You have a right, at any time, to object to our processing of your personal data under certain circumstances. You have an absolute right to object to us processing your personal data for the purposes of direct marketing.

  7. RIGHT TO DATA PORTABILITY: You have a right to request us to provide you with a copy of your personal data in electronic format and you can transmit that personal data for using another third-party's product/service.

  8. RIGHT NOT TO BE SUBJECT TO AUTOMATED DECISION-MAKING: You have a right to not be subject to a decision based solely on automated decision making, including profiling.

  9. RIGHT TO WITHDRAW CONSENT: Where processing is based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.